Last updated: September 2026
This policy covers Pro-tier payments made through ReviewBoost, processed by Razorpay.
ReviewBoost has a genuinely usable Free tier — a working QR code, English review suggestions, and a full dashboard, with no card required and no time limit. It exists specifically so you can see the product working for your business before spending anything, which is why Pro payments are treated as final below.
Once a Pro payment (monthly or annual) is made, it's final. We don't offer partial or full refunds for:
There's no lock-in and nothing to "cancel" in the subscription-lockout sense: from your dashboard, downgrade a business to Free at any time. Pro features stay active until your current paid period ends, and you simply won't be charged again after that — no auto-renewal happens without a new payment. Your QR code, business data, and dashboard history are kept as-is on Free.
We will refund a payment where the charge itself was our error or Razorpay's — for example, a duplicate charge for the same billing period, or a technical failure that charged you without granting Pro access. Contact us with your payment reference and we'll investigate and refund confirmed errors.
If a payment ever goes through but your account doesn't reflect Pro access, that's a bug on our end, not a "no refund" situation — tell us and we'll fix it or refund it.
Any approved refund is issued back to the original payment method via Razorpay, and typically reflects within 5–7 business days depending on your bank or card issuer.
For billing questions or to report a charge error, email support@thebrandmaniacs.online with your account email and the approximate date of the charge.